Custom Bow

Personalization is included in the price! Make your purchase unique and personalize it with:

• Name
• Initials
• Phrase
• Citation
• Special dedication

If you'd like a different placement or embroidery color than what's shown in the photo, you can message us directly in the website chat (available 24/7): we'll make everything exactly how you want it.

The package arrives in a carefully crafted gift box (handmade) that is perfect for giving as a gift or treating yourself.

Note: If you purchase two or more products , they will be placed in a single gift box.

We offer two shipping methods to Italy:

• Standard (5–7 business days)
• Express (3–5 working days)

⚠️ Production times

All KHIA products, including custom silk pillowcases, are handmade.

For this reason, the production time must be added to the shipping times indicated above, equal to:

• 1 - 2 business days for handcrafted items and custom embroidery.

➡️ Estimated total times (production + shipping):

• Standard: 7–9 business days
• Express: 5–7 working days

Note: During high volume periods (Black Friday, Christmas) times may extend slightly.

You will receive:

• instant order confirmation email
• Email with tracking as soon as your package is shipped

To preserve the quality and beauty of the products over time, we recommend following these instructions:

• Machine washable on a delicate cycle or by hand
• Use cold water or maximum 30°C
• Prefer gentle detergents
• Do not use bleach
• Let it air dry, avoiding the dryer.
• Iron only if necessary, at low temperature and without direct steam

Personalized products cannot be returned, in accordance with the regulations on personalized goods.

If the product is not personalized, you can request a return within 14 days of delivery.

In case of a defective product or customization error on our part, we will replace it free of charge.